Refund & Cancellation Policy
Effective Date: 1/1/2026
Calypso Health & Wellness Life Coaching, LLC, including its Calypso Financial Solutions (CFS) division, is committed to providing quality coaching, educational, financial, bookkeeping, and tax preparation services. Because our services and digital products require time, preparation, professional expertise, and/or immediate access to materials, the following refund and cancellation policies apply.
Coaching Services & Programs
Payments for coaching sessions and coaching programs are generally nonrefundable once services have begun.
If you need to reschedule a coaching session, please contact us as soon as possible. Rescheduling and cancellation terms may vary depending on the specific service or program and will be communicated at the time of enrollment or booking.
If Calypso Health & Wellness must cancel a scheduled session, we will make reasonable efforts to reschedule the session.
Digital Products & Downloadable Resources
Due to the immediate-access nature of digital products, downloadable resources, workbooks, audio programs, and similar materials, purchases are generally nonrefundable once access or delivery has been provided.
If you experience a technical problem accessing a purchased digital product, please contact us so we can assist you.
Workshops, Trainings & Organizational Services
Cancellation and refund terms for workplace wellness programs, workshops, trainings, speaking engagements, government or organizational services, and other contracted services will be outlined in the applicable proposal, agreement, statement of work, or contract.
If a separate written agreement contains different cancellation or refund terms, the terms of that agreement will apply.
Bookkeeping & Tax Preparation Services
Fees paid for bookkeeping, tax preparation, QuickBooks support, payroll-related services, or other Calypso Financial Solutions professional services are generally nonrefundable once work has begun.
Any deposits, retainers, or advance payments will be handled according to the applicable engagement agreement or service terms.
Financial Wellness Coaching
Financial wellness coaching is an educational service. Payments are generally nonrefundable once the scheduled service has been provided or the coaching engagement has begun.
Financial wellness coaching does not constitute legal, tax, investment, or individualized financial advisory services.
Exceptional Circumstances
We understand that unexpected circumstances can occur. Requests involving exceptional circumstances may be reviewed individually. Any refund, credit, or accommodation offered in such circumstances is at our discretion, subject to applicable law and any governing service agreement.
Nothing in this policy limits any rights or remedies that cannot legally be waived under applicable law.
Questions About This Policy
If you have questions about a cancellation, payment, or potential refund, please contact the appropriate Calypso division before making your purchase or beginning services.
Calypso Health & Wellness
calypsohealthandwellness@gmail.com
Calypso Financial Solutions
calypsofinancialsolutions@gmail.com